Accessibility
Accessibility Statement
Last updated on August 27, 2025
Help us do better
Our website is an ongoing work in progress. If something is not working for you or your assistive technology, please let us know by emailing us at info@bagbalm.com so we can support you as soon as possible.
Our commitment
Vermont’s Original Bag Balm is dedicated to making our site as usable as possible for everyone and understands that accessibility is an ongoing and evolving effort.
Bag Balm is striving to remediate our website to meet and exceed the latest Web Content Accessibility Guidelines (WCAG) A and AA. We have hired an external accessibility specialist to test for issues, implement best practices, and improve upon features for assistive technologies without the use of AI or overlays.
Known issues
Our current website is partially conformant to WCAG 2.2 level A and AA. Known issues include, but are not limited to:
- Keyboard users cannot open and close the global navigation’s submenus. For items within the Shop submenu, we recommend using the links on the Shop page above the filters. For items within the About Us submenu, we recommend using the links in the footer.
- Our homepage currently does not have a h1 heading. We recommend navigating to the first h2 heading “Best Sellers” or using landmarks navigation to reach the main content.
- The shopping cart in the global navigation is a link styled as a button. It will only respond to the ENTER key.
If you need support or access to any information that may be limited by these issues, please contact us at info@bagbalm.com. We will work with you to fix the issue immediately or provide an alternative.