FAQ

Bag Balm is a multi-use skin moisturizer that soothes and hydrates chapped, cracked, dry or distressed skin.

Lanolin-enriched Bag Balm is highly effective for moisturizing severely dry skin than can crack, split, or chafe. Bag Balm's tried and true formula goes to work immediately, and it lasts to moisturize and soothe chapped lips, cracked heels, dry skin, tattoos, chafing, blisters, sunburn, saddle sores, windburn, and more.

Bag Balm is for external use only. Discontinue use if irritation occurs.

Bag Balm has been made in Vermont since 1899.

The formula is the same in the ‘Hand & Body’ and ‘Original’ tin. Both are safe for both human and animal use.

Our product has no stated expiration date for efficacy; however, the product may look or smell different over time. We recommend refreshing your tin at least once every 5 years to have the best experience. 

Our Bag Balm formula has remained unchanged since 1988. It contains Petrolatum, Lanolin, Paraffin Wax, Water, and 8-Hydroxyquinoline Sulfate.

Yes, through our Canadian website. Visit us at bagbalm.ca for Canadian shipping.

At this time we only ship to the USA. For Canadian orders, visit bagbalm.ca.

Once your package ships, you will receive a shipping confirmation email with tracking information, usually within 1-2 business days.

Please allow 5-7 business days for delivery. Shipments to Hawaii or Alaska may experience longer shipping times.

Once an order has been submitted, we cannot cancel or make changes to it.

Please review the items in your cart and verify the accuracy of your billing and shipping information before confirming your order. We do not refund or replace items that have been shipped to an address that was entered incorrectly.